Shipping Policy

Shipping & Delivery From our store to your doorstep 🤎 We carefully pack every order and work with reliable delivery services to safely deliver your products to you. Whether you order beautiful fabrics, towels, or cookware, this is what you can expect after placing your order.

🚚 The journey of your order

01 — You place your order Choose your products, complete checkout and receive an order confirmation immediately via email.

02 — We prepare your order We check and pack your products with care before handing the shipment over to the delivery service. Processing time: 1-2 business days

03 — Your order is on its way Once your order has been shipped, you will receive a shipping confirmation and (if available) a Track & Trace code.

04 — Delivered to your door Relax and wait for your Pakstore order to arrive.Estimated delivery time: 5–10 business days

🇳🇱 Delivery in the Netherlands We deliver throughout the Netherlands.

Delivery Time Shipping Costs Free Shipping
5 - 10 Business Days €1 From €100

Delivery times are indicative and may vary depending on your location and any delays with the delivery service.

📦 Track your order As soon as your package leaves our warehouse, we will send you the Track & Trace details (if available). With this link, you can track your package on its way to your doorstep.

Can't find the email with the Track & Trace code? First, check your junk mail or spam folder. Still can't find it? Contact us, and we'll help you right away.

⏰ Is your order taking longer than expected? Sometimes a delivery takes a bit longer due to:

  • Busy periods and holidays

  • Bad weather conditions

  • Delays with the delivery service

  • Unforeseen circumstances

Has the estimated delivery time passed? Don't worry — contact us and we will investigate it for you immediately.

📍 Check your address details Please ensure your address details are correct before completing your order. Spot an error? Contact us as soon as possible at pakstore.nl@gmail.com. Once an order has been processed or shipped, we are unfortunately unable to change the delivery address.

💔 Did something go wrong?

Package arrived damaged? Take a few photos of the packaging and the damaged products and contact us as soon as possible, quoting your order number.

Package not arrived? Has your order not arrived within the estimated delivery time? Contact us, and we will figure out what happened together.

🤎 Need help? We are here for you. Do you have questions about your delivery, Track & Trace, or order? Feel free to contact our customer service.